People working for people

At Aqualia USA, we are driven by a clear conviction: water is an essential public service that directly affects people’s quality of life, health and development.

Everything we do is guided by our responsibility to the communities we serve. We manage water not only as an infrastructure or a utility, but as a critical resource that must be handled with care, efficiency and long-term vision.

A public service vocation

Aqualia USA is part of an international water operator with a strong public service vocation. This means acting responsibly, transparently and with a deep sense of commitment to the territories and people who depend on our services every day.

Our role goes beyond operations. We work to:

• Ensure service continuity and reliability
• Protect water resources and the environment
• Support community well-being and resilience
• Build trust through performance and accountability

How we approach our work

Our way of working is defined by a set of principles that guide all our activities:

• Responsibility, because we deliver an essential service
• Proximity, maintaining close relationships with clients and communities
• Efficiency, through well-managed operations and continuous improvement
• Long-term commitment, focused on durable solutions rather than short-term results

We believe that sustainable water management requires stability, consistency and a clear sense of purpose.

Our people

Aqualia’s strength lies in its people. Across the organization, professionals with diverse backgrounds work together with a shared objective: delivering safe, efficient and sustainable water services.

In the United States, our local teams combine:

• Deep knowledge of the local regulatory and operational environment
• Experience in municipal and utility services
• Support from an international organization with global capabilities

This combination allows us to respond effectively to local needs while applying proven best practices.

Acting with integrity

Integrity, ethics and transparency are fundamental to who we are. We operate under strict governance and compliance frameworks, fostering a culture of responsibility and trust both internally and externally.

Our commitment to ethical conduct guides decision-making at all levels and reinforces our role as a reliable, long-term partner.

Looking ahead

Water challenges are becoming more complex due to climate change, population growth and aging infrastructure. At Aqualia USA, we are committed to playing an active role in addressing these challenges—working closely with public authorities, utilities and partners to build resilient and sustainable water systems.

A trusted partner, close to the communities we serve

Who we are is reflected in how we act every day. At Aqualia USA, we are people working for people—committed to delivering an essential service responsibly, efficiently and with care for future generations.