Responsible leadership for an essential public service

Delivering water services requires strong leadership, robust governance and a deep sense of responsibility. At Aqualia USA, leadership and governance are fundamental to ensuring transparency, accountability and long term value in everything we do.

Our governance model supports sound decision-making, operational excellence and ethical conduct across all our activities.

Experience, accountability and long term vision

Aqualia’s leadership is built on extensive experience in water management, infrastructure development and public service delivery across diverse regulatory and cultural environments.

Our leadership approach is defined by:

• A strong focus on long term sustainability and resilience
• Clear accountability at all management levels
• Alignment between operational decisions and public interest
• Continuous improvement and performance orientation

This ensures that water services are managed with consistency, stability and purpose.

Governance framework

Clear structures supporting effective management

Aqualia operates under a structured governance framework designed to uphold transparency, compliance and responsible management.

Key elements of our governance model include:

• Defined organizational structures and delegated responsibilities
• Clear separation between management, oversight and control functions
• Robust internal policies and procedures
• Alignment with international governance best practices

This framework allows us to manage complex operations while maintaining high standards of control and reliability.

Ethics and integrity

Acting with transparency and responsibility

Ethical conduct is a core principle of Aqualia's. We consider integrity essential to maintaining trust with public authorities, clients, partners and communities.

Our commitment to ethics includes:

• Compliance with applicable laws and regulations
• Zero tolerance for corruption or unethical behavior
• Transparent decision making processes
• Clear channels for reporting concerns or irregularities

Ethics and integrity guide our actions at every level of the organization.

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Risk management and compliance

Anticipating challenges and protecting long term value

Managing water infrastructure involves operational, environmental and regulatory risks. Aqualia applies comprehensive risk management and compliance systems to identify, assess and mitigate potential risks.

These systems support:

• Operational continuity and service reliability
• Protection of people, assets and the environment
• Regulatory compliance across all jurisdictions
• Informed strategic and investment decisions

Effective risk management strengthens resilience and supports long term service quality.

Transparency and accountability

Building trust through openness and performance

Transparency and accountability are essential to our role as an operator of public services. Aqualia is committed to maintaining open and constructive relationships with stakeholders based on clear information and measurable performance.

We promote:

• Transparent communication with clients and authorities
• Performance monitoring through defined indicators
• Continuous reporting and evaluation
• Ongoing dialogue with stakeholders

This approach helps build lasting trust and reinforces our long term partnerships.

Governance supporting sustainability

Responsible decision making for the future

Strong governance supports Aqualia's sustainability objectives by ensuring that environmental, social and governance (ESG) considerations are fully integrated into strategic and operational decisions.

Through responsible leadership and governance, we:

• Support sustainable water resource management
• Encourage ethical and responsible business practices
• Protect the interests of future generations
• Align operational performance with societal expectations

Leadership built on trust, responsibility and long term commitment

At Aqualia USA, leadership and governance provide the foundation for delivering an essential public service with integrity, efficiency and care.

By combining experienced leadership, robust governance and ethical principles, we create stable, transparent and reliable partnerships with public authorities, utilities and communities.